Privacy Policy

1. Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

Account means a unique account created by you to access certain features of the Service.

Business Profile means a public listing created by a hair or beauty professional containing information such as business name, services, location, images, and contact information.

Cookies are small files placed on your device that contain information about your browsing activity and preferences.

Device means any device capable of accessing the Service, including computers, mobile phones, and tablets.

Personal Data means information that identifies or can reasonably be used to identify an individual.

Service means the websites, platforms, applications, features, and related services operated by Braiders Near Me, including Braiders Near Me, Stylists Near Me, and Barbers Near Me.

Service Providers means third-party companies or individuals who process information on our behalf to help operate, maintain, analyze, or improve the Service.

Usage Data means information collected automatically when you use the Service, such as technical information about your device and interactions with our platform.

You means the individual accessing or using the Service, or the business or legal entity on behalf of which the Service is accessed or used.

2. Information We Collect

Personal Data

When you use the Service, we may collect information that can identify or contact you, including:

• First and last name;
• Email address;
• Phone number;
• Business name;
• Business address or service location;
• Profile information;
• Services offered;
• Appointment information;
• Photos, logos, and portfolio images;
• Social media links;
• Messages or communications sent through the Service;
• Any other information you voluntarily provide.

3. Business Profile Information

Professionals who create listings may provide information intended to be publicly displayed, including:

• Business name;
• Professional name;
• Service categories;
• Pricing information;
• Availability;
• Business description;
• Portfolio images;
• Location information;
• Contact methods.

By creating a Business Profile, you acknowledge that certain information may be publicly visible to visitors of the platform, search engines, and potential clients.

4. Booking and Appointment Information

If you use appointment management features, we may collect:

• Appointment dates and times;
• Selected services;
• Client and professional details;
• Booking notes or messages;
• Appointment status information.

This information is used to provide scheduling and appointment management functionality.

5. Usage Data

Usage Data is collected automatically when you access or use the Service.

This may include:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Pages visited;
• Time and date of visits;
• Time spent on pages;
• Referral sources;
• Diagnostic information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate, analyze, and improve the Service.

Essential Cookies

These cookies are required for account authentication, security, session management, and core platform functionality.

Preference Cookies

These cookies allow us to remember choices and preferences.

Analytics Cookies

These cookies help us understand how visitors use the Service and improve usability and performance.

7. How We Use Your Information

We may use your information to:

• Provide and maintain the Service;
• Create and manage accounts;
• Enable business listings and appointment management;
• Communicate important account and service updates;
• Provide customer support;
• Analyze usage and improve the platform;
• Prevent fraud and abuse;
• Comply with legal obligations.

8. How We Share Your Information

We do not sell your personal information.

We may share information in the following circumstances:

Service Providers

We may share information with trusted providers that assist with hosting, analytics, security, email delivery, payments, and other platform operations.

Public Information

Information included in public Business Profiles may be visible to website visitors, search engines, and other users.

Legal Requirements

We may disclose information when required by law or to protect our rights, users, or the security of the Service.

9. Retention of Your Information

We retain Personal Data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

10. Transfer of Your Information

Your information may be processed and stored in Canada or other jurisdictions where our service providers operate. We take reasonable steps to ensure your information is handled securely.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information;
• Correct inaccurate information;
• Request deletion of your information;
• Withdraw consent where applicable.

You may manage certain information through your account settings or contact us directly.

12. Security of Your Information

We use reasonable measures to protect your Personal Data. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13.

14. Links to Other Websites

The Service may contain links to third-party websites. We are not responsible for their privacy practices, content, or security.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.